Privacy Policy

At Shwaki Brothers Glassworks, we are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.

When you contact us through our contact form, we collect the following information:

• Full name
• Email address
• Phone number
• Your message content
• Requested service type (optional)

When you use the "Ask us" search on our home page, your question is sent to our AI provider (Anthropic) to generate an answer, and for analytics we keep only the question text and its language — no name, phone number or IP address.

We collect this information for one purpose only: to enable us to contact you in response to your inquiry. We do not use your information for marketing, advertising, or any other purpose.

When you submit the contact form, your information is securely sent to us via Telegram service. We use Telegram to receive notifications about new inquiries and to enable quick response. The information is sent encrypted and stored according to Telegram's security policy.

Your information is used solely for communicating with you regarding your inquiry. We do not sell, rent, or share your information with third parties. We do not send promotional mailings without your explicit consent.

This website uses minimal cookies for:

• Saving your language preference
• Saving your accessibility settings
• Anonymous website traffic analysis (only if you consent)

We implement appropriate security measures to protect your information:

• All website communication is encrypted via HTTPS
• Data is sanitized and validated before processing
• API keys are protected and not exposed in code

This website operates in accordance with the Protection of Privacy Law, 5741-1981. Your rights under the law include the right to access information collected about you and to request its correction or deletion.